Reselling Policies

Information for Customers

• I'm not in Australia. Must I buy your products from a reseller in my country?
• I want to purchase your products from a local reseller in my country. Can I do that?

Information for Resellers

• Can I become an Aspose authorized reseller?
• How can I become your reseller?
• How can I get a reseller quote?
• When ordering for my customer, why do I have to enter my end user's details?
• How do resellers pay?
• What happens when an order is successfully paid?

Information for Customers

I'm not in Australia. Must I buy your products from a reseller in my country?

I want to purchase your products from a local reseller in my country. Can I do that?

Yes. Find a reseller with our reseller list. If you cannot find a reseller in your country, either contact our sales team for help, or ask your favorite IT retailer to become an authorized Aspose reseller.

Note: Before you can see the reseller list, you have to have an account. This is because the reseller list gives you all the contact details for our authorized resellers, including phone numbers and email addresses. To protect our resellers from spam and other unnecessary contacts, we only allow logged in users to access the list.

Information for resellers

Can I become an Aspose authorized reseller?

Yes, if your major business is reselling IT products to your customers.

The reselling process in simple. After the initial setup, you can sell our products completely by yourself. You do not have to contact us for quotes, invoices, licenses or anything else: it can all be done automatically through our purchase system. Our approach saves time and helps you deliver products to your customers quickly.

Note: If you represent a consultancy firm that uses our components to develop solutions for your customers, you are not eligible for reseller commission. Only companies who specialize in software retail are eligible for reseller commission.

How do I become an authorized reseller?

1. Create an account on our forums.
   The forum account is also used for our purchase and reseller systems.
2. Log in.
3. In our purchase forum, post brief information about your business and why you need to become an authorized Aspose reseller.
   Our staff reviews your request. If it is accepted, you are given a commission rate.

How do I get a reseller quote?

When ordering for my customer, why do I have to enter my end user's details?

When a payment has been accepted, the purchase system automatically creates an account for your customer and associates the license with that account. That is why you need to enter your customer's details as the shipping address and your own details as the billing address.

If your customer already has an account with us, the system will automatically associate the license with that.

How do resellers pay?

• Credit card transactions are the fastest payment methods.
  Your customer receives the license as soon as the payment has been approved.
• A purchase order (OS) entitles your customer to a 30-day temporary license.
  When the payment is processed and complete, we issue a permanent license to your customer.

What happens when an order is successfully paid?

When a payment has been accepted, you receive an email with details of the order and the invoice as a PDF file. Your customer, in turn, receives and email with the license file and information about how to apply it.

Note: Order details and license details are also available from the order section of the purchase system. You have access to the order information and price details; your customer has access to the license file, general information about the order such as order ID and SKU. They do not have visibility of the price information.

Questions?