Support Policies Support is an issue that Aspose takes very seriously. We understand that in the fast pace world of today that software must work quickly and dependably. We know that when problems arise, developers need answers in a hurry. We are dedicated to ensuring that our clients receive quick, efficient answers and solutions. Free Support Free Support is provided to anyone! Whether you have purchased an Aspose product or are simply evaluating an Aspose component… we are always glad to help. Our free support is handled through the Aspose Forums , which are maintained by our high quality development teams. Rather than having a disconnected support staff, Aspose wants you to be able talk directly to the people who have built and maintain our products. We know that by doing that, you are guaranteed to get the answers you need quickly and accurately. Phone Support Often times we are ask if we provide phone based support for our components. Aspose does not offer phone support for one primary reason… our structure. The Aspose development teams are located all over the world, in many different countries and in many different time zones. Those two issues make it very difficult for us to provide one-on-one phone support.