This section presents some of the most frequently asked questions and their answers regarding purchasing.
- Pre-purchase FAQs - answers to the most common pre-sales questions our customers have.
- Licensing FAQs - answers to the most common questions about licensing.
- What does the term physical location refer to, with regards to licensing? - a detailed description of the of the term physical location.
- What are your product family purchase options? - information on our product family purchase options.
- Do you support all the features of a specific file format? - information about how we work to ensure that our components are as complete as possible.
How do I..?
We have collated a number of how to articles on how to use our purchasing system and licenses.
- Generate a quote - list of steps detailing how to generate a pricing quote.
- Place an order - list of steps showing how to place an online order.
- Cancel an order - list of steps showing how to cancel an online order.
- Download a license - information on how to download your license after purchase.
- Use a license - information showing how to use your license file after download.
- Fix a license class conflict - code example to showing how to fix the conflict with System.ComponentModel.License class.
- Fix a CSP exception - fixes to exception "CryptoAPI cryptographic service provider (CSP) for this implementation could not be acquired."
- Get a temporary license - steps showing how to get a 30 day temporary license.
- Change order ownership - steps showing how to change ownership of an order.
- Update your product name - steps detailing how to update your application in the case of a product name change.
- Use a discount coupon code - step by step instructions about how to use discount coupon code.
- Send a license file to an Aspose staff member - discusses the best approach to follow for sending your license file to an Aspose staff member.
- Protect my license file from being leaked or stolen - instructions about how to protect license files.
- Old order licensing questions - licensing questions concerning orders bought before March 1, 2006.
- Where can I get Aspose.Excel, Aspose.Word, Aspose.PowerPoint and Aspose.Project - information regarding change in name of these components.
If you still have questions, please contact our sales team who are happy to help.