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Documentation server

Last post 02-08-2012, 7:07 AM by backprop. 5 replies.
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  •  01-30-2012, 10:32 AM 357937

    Documentation server

    Hi - when I attempt to connect to the documentation server at:

    http://docs.aspose.com/dashboard.action

    I get a message in the left frame only that says:

    Can't establish a connection to the server at docs.aspose.com:8081

    This is across browsers.  I am not using a proxy server.  It seems to have started last week.   Live chat was not of any help and could not confirm nor deny they were getting an error message at that URL.

    Any ideas?
     

  •  01-30-2012, 3:07 PM 358014 in reply to 357937

    Re: Documentation server

    Hello  Chris,

    Thanks for using our products.

    Our web development team have been performing some maintenance over documentation server and the documentation might have been unavailable at that time. I just have tried accessing the documentation module and it seems to be working. Please try accessing it and in case you still encounter any issue or you have any further query, please feel free to contact. We are really sorry for this inconvenience.
    Nayyer Shahbaz
    Support Developer, Aspose Sialkot Team
    About Us
    Contact Us

    Keep in touch! We're on Twitter and Facebook
     

  •  02-07-2012, 8:52 AM 359786 in reply to 358014

    Re: Documentation server

    Thank you for your reply.
    I am seeing most of the pages now.  However, there is an issue particularly when I get into the API documentation. Many of the nested frames reference non standard ports, e.g. 8081 and 8075.  Please recognize that many corporate firewalls block outgoing requests to ports like that and many of your corporate users are not able to access them.  Is it possible to use standard http ports for your documentation?
     

  •  02-07-2012, 10:56 AM 359825 in reply to 359786

    Re: Documentation server

    Hello  Chris,

    Thanks for sharing details. I will further discuss this issue with our team and will update you with the status of correction. Please be patient and spare us little time. We are really sorry for this inconvenience.
    Nayyer Shahbaz
    Support Developer, Aspose Sialkot Team
    About Us
    Contact Us

    Keep in touch! We're on Twitter and Facebook
     

  •  02-08-2012, 3:46 AM 360008 in reply to 359786

    Re: Documentation server

    Hi,

    I have further discussed this problem with our web team and as per their comments, the issue is fixed and the documentation should be accessible. Please try accessing it and in case you still encounter the same problem or you have any further query, please feel free to contact.

    Nayyer Shahbaz
    Support Developer, Aspose Sialkot Team
    About Us
    Contact Us

    Keep in touch! We're on Twitter and Facebook
     

  •  02-08-2012, 7:07 AM 360060 in reply to 360008

    Re: Documentation server

    That is great!  Thank you as always for the fast response.
     
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