Hi guys.
My company is prepared to acquire a document conversion library in order to automate some tasks related to our 5.000.000+ documents. My role is to programmatically evaluate different technologies and suggest the best one for our needs.
The finalists are Aspose Total and the equivalent document conversion technologies from activePDF. Personally I was inclined to choose Aspose, but the bug listed above has really pushed me into reconsidering:
I write processes that are supposed to run continuously for months and as you can imagine, I cannot afford to find my process stalled when I come back at work after a weekend and the overall productivity down 20% just because the library's methods time out instead of throwing an exception.
Detaching secondary threads with hard coded time outs to assess if a PDF file hangs the conversion or not is an absolute NO-NO for what we need to do (think performance impact and missing convertible files due to size or/and temporary down spikes in network speed for example)
I guess that my question is: WHEN will this be fixed ? If the issue can be patched within the next days, I'm prepared to suggest the purchase of your libraries. But if this bug will take months to be fixed, unfortunately I will need to suggest the competition. I'd be very sad to do so, because I LOVE the way Aspose works, when it works, but really I have no choice.
What would you guys advise ?
Thanks.