Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

Last post 02-21-2012, 10:14 AM by Mudassir. 27 replies.
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  •  11-08-2011, 2:21 AM 340726

    Issue in displaying some of the characters in wingdings font style by using CloneSlide method. .NET

    Attachment: Present (inaccessible)

    Hi,

             We have an issue in displaying some of the characters in wingdings font style by using CloneSlide method.  In the source presentation slide, we have an applied the wingdings font for the character " á" which will display the character as up arrow. While cloning the source slide to another presentation,  in the cloned slide the font applied for the character " á" is changed to Arial which is resulting in diaplying wrong data. Please look in to this issue and let us know whether there is any workaround and what could be done for the permanent fix. Thank You.

    Please find more details for the above issue.

     1. Source PPT and Cloned PPT are attached for your reference.

     2. Sample source code to replicate the issue. 
     
    Below is the sample code snippet to replicate this issue.

    Slide slide = null;

    Presentation source = new Presentation(@"C:\temp\Source.ppt");

    SortedList temp = new SortedList();

    Presentation m_presentation = new Presentation();

    slide = source.Slides[0];

    source.CloneSlide(slide, m_presentation.Slides.LastSlidePosition + 1, m_presentation, temp);

    m_presentation.Slides.RemoveAt(0);

    MemoryStream stream = new MemoryStream();

    if (stream != null)

    {

    m_presentation.Write(stream);

    }

    FileStream file = new FileStream(@"c:\temp\Cloned.ppt", FileMode.Create, FileAccess.Write);

    byte[] bytes = stream.ToArray();

    file.Write(bytes, 0, (int)stream.Length);

     
  •  11-10-2011, 7:02 AM 341329 in reply to 340726

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    Thanks for your interest in Aspose.Slides.

    Please accept my apology for late response. I have tested the scenario and I am able to reproduce the same problem. For the sake of correction, I have logged this issue as SLIDESNET-31847
    in our issue tracking system. Our team will look into this issue and you will be updated via this forum thread once this issue is resolved.

    We apologize for your inconvenience.

    Best Regards,
    Tahir Manzoor
    Support Developer, Aspose Sialkot Team
    http://www.aspose.com
    Your File Format Experts
    Keep in touch! We're on Twitter and Facebook
     
  •  11-17-2011, 12:00 AM 342872 in reply to 341329

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Manzoor,

    Can you please let us know the current update on this from your team? Can you let us know the ETC for this?

     

     
  •  11-17-2011, 3:43 AM 342968 in reply to 342872

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    I have verified from our issue tracking system and regret to share with you that this issue is not resolved yet. However, I have asked for the ETA of this issue from our development team. As soon as, any information is shared by them, I will be more then happy to share that with you.

    We apologize for your inconvenience.

    Best Regards,
    Tahir Manzoor
    Support Developer, Aspose Sialkot Team
    http://www.aspose.com
    Your File Format Experts
    Keep in touch! We're on Twitter and Facebook
     
  •  11-24-2011, 3:55 AM 344470 in reply to 342968

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Manzoor,

    Can we have any update on this?

     

    Thanks,

    Mahalakshmi

     
  •  11-25-2011, 3:11 AM 344657 in reply to 344470

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    Please accept my apology for late response. I am waiting of the response form our development team about the ETA of this issue. I will update you via this forum thread once I get response from them.

    We apologize for your inconvenience.

    Best Regards,
    Tahir Manzoor
    Support Developer, Aspose Sialkot Team
    http://www.aspose.com
    Your File Format Experts
    Keep in touch! We're on Twitter and Facebook
     
  •  11-27-2011, 11:31 PM 344872 in reply to 344657

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Manzoor,

    We have a production release by the weekending 9 DEC, 2011. Users are awaiting for this issue getting fixed then. Hence we need an ETA ASAP from your end on when can we expect the fix. Even a work around from your end on this issue would be really appreciable.

    It would be helpful if you can expedite the response from your development team since our wait has been for more than 2 weeks.

    Thanks,

    Mahalakshmi.M

     

     
  •  11-28-2011, 2:28 AM 344915 in reply to 344872

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    I have received response from our development team and like to share with you that this issue has been scheduled for detail investigation for 51st week of this year.

    We really appreciate your patience.

    Best Regards,
    Tahir Manzoor
    Support Developer, Aspose Sialkot Team
    http://www.aspose.com
    Your File Format Experts
    Keep in touch! We're on Twitter and Facebook
     
  •  12-26-2011, 7:23 AM 351642 in reply to 344915

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Manzoor,

    Can you update us on this issue? We would need an ETA for a fix and also a possible work around from your end to overcome this issue.

    Regards

    Mahalakshmi

     
  •  12-28-2011, 3:26 AM 351866 in reply to 351642

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    I am sorry for the delayed response. I have requested our development team for the status of the issue. The issue has been assigned to concerned developer and is so far unresolved. I will share the further response with you as soon as it is available.

    We are sorry for your inconvenience,

    Mudassir Fayyaz
    Support Developer
    Aspose Sialkot Team
    Contact Us
    Aspose - The .NET and Java Component Publisher

    Keep in touch! We're on Twitter and Facebook
     
  •  01-02-2012, 7:45 AM 352463 in reply to 351866

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Fayyaz,

    Do you have updates on this? Any possible ETA from your end?

    Regards

    Mahalakshmi

     
  •  01-02-2012, 8:41 AM 352470 in reply to 352463

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    I have received response from our development team and like to share that we are working over this issue and fix for this will be available hopefully in Aspose.Slides for .NET 5.9.0, which is scheduled for delivery on January, 23, 2012.

    Many Thanks,

    Mudassir Fayyaz
    Support Developer
    Aspose Sialkot Team
    Contact Us
    Aspose - The .NET and Java Component Publisher

    Keep in touch! We're on Twitter and Facebook
     
  •  01-31-2012, 6:59 AM 358343 in reply to 352470

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Fayaaz,

    Is this issue resolved? If so, where can we download the latest DLL?

    Thanks,

    Mahalakshmi M

     
  •  01-31-2012, 10:16 AM 358387 in reply to 358343

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Hi Mahalakshmi,

    Please try using Aspose.Slides for .NET 5.9.0, which is available for download from here. Please share, if there is still an issue.

    Many Thanks,

    Mudassir Fayyaz
    Support Developer
    Aspose Sialkot Team
    Contact Us
    Aspose - The .NET and Java Component Publisher

    Keep in touch! We're on Twitter and Facebook
     
  •  02-01-2012, 11:59 AM 358731 in reply to 358387

    Re: Issue in displaying some of the characters in wingdings font style by using CloneSlide method.

    Attachment: Present (inaccessible)

    Hi Mudassir,

    Thanks for the resolution and with the new DLL we have been able to successfully clone the slide.

    While checking with the new DLL (Aspose Slides 5.9.0), the cloned PPT has some background text along with the original content.  Please find the attached "Cloned_New_Dll.PPT" for your reference. We have a valid license for Aspose slides. Kindly provide the solution to overcome this issue.

    The property "FontIndex" is support by the OLD DLL, but the new DLL is signifying us to change it to "FontId". Kindly let us know the changes made to the new DLL such as any classes or properties renamed, or any behaviour difference with old dll.

     

    Thanks,

    Mahalakshmi M.

     
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