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bad sound while converting from FLV to SWF

Last post 08-05-2010, 2:00 AM by shahzad.latif. 5 replies.
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  •  07-07-2010, 5:02 AM 247312

    bad sound while converting from FLV to SWF

    The way you hanged up on face and end the conversation with out closing up is very bad and irresponsible.  A very unreliable support.


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  •  07-07-2010, 5:18 AM 247318 in reply to 247312

    Re: bad sound while converting from FLV to SWF

    Hi Mazhar,

    I'm extremely sorry for the inconvenience. Actually, I did not suspend the call; it might be some network issue as I received the message 'call was terminated by the customer' and the chat session was disconnected.

    Regarding the related sound issue, as I mentioned earlier, our team is working on this issue, however it is not yet resolved. We'll update you via the original forum post once it is resolved.

    We apologize for any discomfort. If you have any further questions, please do let us know.
    Regards,



    Shahzad Latif
    Support Developer
    Aspose Sialkot Team
    About Us
    Contact Us
     
  •  07-21-2010, 1:18 AM 249612 in reply to 247318

    Re: bad sound while converting from FLV to SWF

    Hi shahzad latif,

    It's been so long since my last chat.  Is there any response from you on this issue of bad sound in target SWF while converting FLV into SWF.  I hope your product gets going without this issue being discovered by the world.

    Hope to receive a sooner positive response from your technical team.

    Thank you. & best regards,

    MAZHER.

     
  •  07-21-2010, 6:58 AM 249664 in reply to 249612

    Re: bad sound while converting from FLV to SWF

    Hi Mazher,

    Our team is currently looking into this issue, however I'm afraid it is not yet resolved. We'll further investigate this issue and would be able share the results of the investigation at the end of the next week.

    We're sorry for the inconvenience. If you have any further questions, please do let us know.
    Regards,

    Shahzad Latif
    Support Developer
    Aspose Sialkot Team
    About Us
    Contact Us
     
  •  08-04-2010, 4:49 PM 252367 in reply to 247312

    Re: bad sound while converting from FLV to SWF

    The issues you have found earlier (filed as 18172) have been fixed in this update.


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  •  08-05-2010, 2:00 AM 252413 in reply to 252367

    Re: bad sound while converting from FLV to SWF

    Hi Mazher,

    Please use the sample attached with this post along with the latest version.

    Regards,

    Shahzad Latif
    Support Developer
    Aspose Sialkot Team
    About Us
    Contact Us
     
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