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PPTX export crashes when attempting to save off a presentation of 52 pages/charts

Last post 02-09-2010, 9:16 AM by Mudassir. 5 replies.
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  •  01-19-2010, 10:21 AM 217895

    PPTX export crashes when attempting to save off a presentation of 52 pages/charts Reporting Services

    When exporting a reporting services report to PowerPoint (PPTX) with 52 pages/charts we receive the error below.

    The report worked fine until the page/chart count was increased.  This report exports just fine to PDF and Excel.  We have tried exporting to PPT and PPTX.  Other smaller reports still work.  The server has 4GB of memory but it is only using 2.5-3 GB of memory during the export process.  We are running SQL Server 2008 on Windows Server 2003 as a virtual machine (VMware).  When exporting to PDF it creates a file size 2.75 MB and Excel creates a file size of 1.19 MB.

    We need to know as soon as possible if there is a limitations to this utility and its ability to export presentations to PPTX with 75 to 80 pages.  The purchase order to buy this product has been put on hold.

    Out of memory.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Exception: Out of memory.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


    Stack Trace:

    [Exception: Out of memory.]
     
    [Exception: An error occurred during rendering of the report.]
     
    [Exception: An error occurred during rendering of the report.]
       Microsoft.Reporting.WebForms.ServerReport.ServerUrlRequest(Boolean isAbortable, String url, Stream outputStream, String& mimeType, String& fileNameExtension) +520
       Microsoft.Reporting.WebForms.ServerReport.InternalRender(Boolean isAbortable, String format, String deviceInfo, NameValueCollection urlAccessParameters, Stream reportStream, String& mimeType, String& fileNameExtension) +963
       Microsoft.Reporting.WebForms.ServerReport.Render(String format, String deviceInfo, NameValueCollection urlAccessParameters, Stream reportStream, String& mimeType, String& fileNameExtension) +28
       Microsoft.Reporting.WebForms.ServerModeSession.RenderReport(String format, Boolean allowInternalRenderers, String deviceInfo, NameValueCollection additionalParams, Boolean cacheSecondaryStreamsForHtml, String& mimeType, String& fileExtension) +85
       Microsoft.Reporting.WebForms.ExportOperation.PerformOperation(NameValueCollection urlQuery, HttpResponse response) +150
       Microsoft.Reporting.WebForms.HttpHandler.ProcessRequest(HttpContext context) +183
       System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +181
       System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +75

     

     
  •  01-19-2010, 11:20 AM 217986 in reply to 217895

    Re: PPTX export crashes when attempting to save off a presentation of 52 pages/charts

    Hi Kdinger,

    Thanks for your interest in Aspose.Slides.

    It would be helpful to investigate, if you share about the SSRS RDL to Tiff export size. Moreover, does this issue exist only on RDL to PPTX or you are facing the same issue on RDL to PPT?

    Thanks and Best Regards 


    Muhammad Sabir
    Support Assistant Manager
    Aspose Sialkot Team
    http://www.aspose.com
    Aspose - Your File Format Experts

    Keep in touch! We're on Twitter and Facebook
     
  •  01-19-2010, 11:28 AM 217991 in reply to 217986

    Re: PPTX export crashes when attempting to save off a presentation of 52 pages/charts Reporting Services

    The TIFF export file size is 7.5 MB.

    As noted previously, we are having this problem with PPT and PPTX.

     

     
  •  01-19-2010, 12:20 PM 218002 in reply to 217991

    Re: PPTX export crashes when attempting to save off a presentation of 52 pages/charts

    Hi Kdinger,

    Thanks for your interest in Aspose.Slides.

    Well, an issue with issue id 13640 has been created on our Issue Tracking System for testing of SSRS RDL reports to MS PowerPoint presentations on the platform as shared by you. This forum thread has been associated with this issue so that an automated notification can be posted in this thread. Thanks for providing the required information and identifying the issue.

    Thanks and Best Regards


    Muhammad Sabir
    Support Assistant Manager
    Aspose Sialkot Team
    http://www.aspose.com
    Aspose - Your File Format Experts

    Keep in touch! We're on Twitter and Facebook
     
  •  02-08-2010, 2:11 PM 221287 in reply to 218002

    Re: PPTX export crashes when attempting to save off a presentation of 52 pages/charts

    I am having a similar issue with a 10 page report. Our report consists of 10 sub-reports. Each sub-report is 1 page.

    All that we receive as an error message is:

    Exception type: Exception

    Exception message: An error occurred during rendering of the report.

     

     
  •  02-09-2010, 9:16 AM 221451 in reply to 221287

    Re: PPTX export crashes when attempting to save off a presentation of 52 pages/charts

    Dear Jason,

    Thanks for your interest in Aspose.Slides.

    The issue is already logged in our Issue Tracking System with Issue Id 13640. We will update you as soon as the issue is resolved. 

    We are extremely sorry for the inconvenience. 


    Mudassir Fayyaz
    Support Developer
    Aspose Sialkot Team
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