Sign In  Sign Up Live-Chat

Pages are being disabled when bookmarks are added.

Last post 11-13-2008, 5:39 AM by forever. 6 replies.
Sort Posts: Previous Next
  •  08-06-2008, 8:44 AM 138549

    Pages are being disabled when bookmarks are added.

    Attachment: Present (inaccessible)
    Hello,

    My company has just purchased Aspose.PDF.Kit and we really like what we have been able to do with it so far.  However, we are having one issue.  We have two graphics which seem to be causing problems.  When bookmarks are added (any number of bookmarks at any location) the pages containg the graphics cannot be displayed.  The following error is shown within the pdf viewer: There was an error processing a page. There was a problem reading this document (110).  The code I am using which causes this error is very simple, it is a follows:

    Dim editor As PdfContentEditor = New PdfContentEditor()
    editor.BindPdf("C:\test.pdf")
    editor.CreateBookmarkOfPage("BookMark", 7)
    editor.Save("C:\test2.pdf")

    I am attaching the .pdf so you can try an reproduce the error.

    Thanks in Advance
     
  •  08-06-2008, 5:25 PM 138626 in reply to 138549

    Re: Pages are being disabled when bookmarks are added.

    Hello Matt,

    We apologize for your inconvenience. I have tested the issue and I’m able to reproduce the same problem. I have logged it in our issue tracking system as PDFKITNET-5698. We will investigate this issue in detail and will keep you updated on the status of a correction.


    Nayyer Shahbaz
    Support Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  08-08-2008, 9:26 AM 138955 in reply to 138626

    Re: Pages are being disabled when bookmarks are added.

    Thanks for your speedy reply and interest in my issue.  I have an update on this situation and also a question.  I have been able to produce a workaround to this problem and this may help with resolving the issue.  I copied these graphics to my photo editor and converted them to .jpg images and replaced them in the original Word report.  I then converted that report to .pdf.  After the new .pdf was created there was no issue with adding bookmarks.  The problem with this workaround is that we already have many reports with the old graphics and it would be a huge undertaking (more time than we are willing to spend) to change them all. My question is, do you have any idea what kind of time we are looking at for getting this problem resolved?

    Thanks again for your help.
     
  •  08-09-2008, 4:30 AM 139066 in reply to 138955

    Re: Pages are being disabled when bookmarks are added.

    Hi,

    Thank you for your advice, we are processing this problem, we will try our best to solve this problem within a week.


    Allen Wen
    Developer
    Aspose Changsha Team

    About Us
    Contact Us
     
  •  09-01-2008, 12:11 PM 141952 in reply to 139066

    Re: Pages are being disabled when bookmarks are added.

    Attachment: Present (inaccessible)

    Hi,

    Thanks for your patience.

    The issue has been resolved, please download and try the attachment.

    Regards,

     


    Felix Liu
    Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  09-03-2008, 1:31 PM 142235 in reply to 141952

    Re: Pages are being disabled when bookmarks are added.

    This fixes the issue.  Thanks for your hard work in resolving.  We really appreciate your concern for our issue.

    Thanks

    Matt
     
  •  11-13-2008, 5:39 AM 152387 in reply to 138549

    Updated component version is available

    The issues you have found earlier (filed as 5698) have been fixed in this update.


    Tommy Wang
    Lead Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
View as RSS news feed in XML