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Attachements not working properly on this website.

Last post 06-28-2008, 1:51 PM by DannyCooper. 7 replies.
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  •  06-25-2008, 8:20 AM 133003

    Attachements not working properly on this website.

    Attachment: Present (inaccessible)
    I know this isn't the correct place for this but I just tried attachiing a file, then noticed it is not the file I want to send.  I then click remove and then add/update and the file I originally tried attaching will not remove!
     
  •  06-25-2008, 12:12 PM 133044 in reply to 133003

    Re: Attachements not working properly on this website.

    Hello Scott,

    Thanks for considering Aspose.

    We apologies for the inconvenience. The request has been forwarded to concerned department and they are investigating the issue. We hope this issue will be soon resolved. Thanks for your feedback.


    Nayyer Shahbaz
    Support Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  06-25-2008, 6:34 PM 133127 in reply to 133044

    Re: Attachements not working properly on this website.

    Hi Nayyer,

    I have moved this thread to the Portal forum. Next time when you find out a thread should be addressed by another team, please simply move it to that thread and then that team will be notified.


    Ben Li
    Team Leader, Aspose Sydney Team
    About Us, Contact Us
     
  •  06-26-2008, 12:30 AM 133155 in reply to 133127

    Re: Attachements not working properly on this website.

    Hello Ben,

    Thanks for your assistance. I will act accordingly.


    Nayyer Shahbaz
    Support Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  06-26-2008, 4:13 AM 133187 in reply to 133003

    Re: Attachements not working properly on this website.

    Hello Scott,

    Could you provide us with more details, for we can't reproduce this problem? Please confirm that you

    1. 'New Post'
    2. Add/Update
    3. Upload attachment #1, click Save
    4. Click Remove
    5. Click Add/Update again
    6. ...anything else...?
    7. You still see attachment #1

    Please clarify p6 or specify the steps you performed.


    Vitaly Kapara
    Team Leader,
    Aspose Odessa Team
     
  •  06-27-2008, 7:09 PM 133497 in reply to 133187

    Re: Attachements not working properly on this website.

    DannyCooper:

    Notes for Vitaly on attachments not working:

    I am using: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14

    All I see is the loading image, nothing ever appears.


    Ben Li
    Team Leader, Aspose Sydney Team
    About Us, Contact Us
     
  •  06-28-2008, 12:59 AM 133508 in reply to 133497

    Re: Attachements not working properly on this website.

    Hi Danny,

    Do i understand you right that when you click add/update attachment, you only see loading image and attachment selection window never appears?

    If yes, can you try opening http://www.aspose.com/community/forums/uploadattachment.aspx?SectionID=13 and see if it opens fine?

    I would also recommend trying TamperData (http://tamperdata.mozdev.org/) FireFox plugin (if possible) to check which exactly request does not open and why (because add/update attachment works fine with FireFox here).


    Vitaly Kapara
    Team Leader,
    Aspose Odessa Team
     
  •  06-28-2008, 1:51 PM 133523 in reply to 133508

    Re: Attachements not working properly on this website.

    Dear Vitaly,

    Thank you for your reply.  Below I have provided futher details:

    1) When I click the button, the window appears and the loading graphic appears inside of the window ... but the loading graphic reamains there and nothing else loads.

    2) I tried the supplied URL and it worked with no problems.

    3) I have not yet tested with TamperData, but will make a point to do so soon.

    Please be sure to let me know if there is any other way that I can be helping and I will be more than glad to.

    Danny Cooper
    Team Leader, Aspose Texas Team
    Contact Us
     
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