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Need Help ASAP

Last post 01-12-2008, 6:31 AM by Soldier.Huang. 33 replies.
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  •  09-27-2007, 9:01 AM 96427

    Need Help ASAP

    Hi,

    I am trying to evaluate aspose.pdf to convert Html(strings/Files) to pdf in our Windows C# application. When I try to do Pdf.BindHtml(using a string path for my html file) looks like it is working fine. It is when I use the Pdf.Save(using a string path for my pdf file output) i get an error saying

    "Invalid index in Rows indexer: 0".  Can anyone let me know what can be the issue? I can send the html file if needed, since it did not allow me to attach.

    Thanks,

    waiting for an early reply,

    Lakshmi

     

     
  •  09-27-2007, 9:13 AM 96433 in reply to 96427

    Re: Need Help ASAP

    Dear Lakshmi,

    We need to check the HTML. Please zip it before attaching. If you still can't attach it please send it to tommy.wang@aspose.com.

    Tommy Wang
    Lead Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  09-27-2007, 9:47 AM 96440 in reply to 96433

    Re: Need Help ASAP

    Hi Tommy,

    I did email you the html file. Please let me know what you find.

    Thanks,

    Lakshmi

     

     

     
  •  09-27-2007, 11:20 AM 96465 in reply to 96440

    Re: Need Help ASAP

    Hi,

    I have tested the html file that you sent and was able to reproduce the error. I have recorded this issue as PDFNET-3797 into our issue tracking system. Our developers will try their best to sort this out as soon as possible.

    Thanks.

     
  •  09-28-2007, 7:54 AM 96619 in reply to 96465

    Re: Need Help ASAP

    Thank you for the help.

    I am still waiting on this. So please let me know as soon as it is resolved.

    Thanks,

    Lakshmi

     

     
  •  10-03-2007, 4:37 PM 97233 in reply to 96465

    Re: Need Help ASAP

    Hi ,

    Please let me know what's the status on this.

    Thanks,

    Lakshmi

     
  •  10-03-2007, 8:01 PM 97242 in reply to 97233

    Re: Need Help ASAP

    Hi,

    I will ask the developers handling this issue to give you an ETA for this.

    Thanks.

     
  •  10-05-2007, 4:09 AM 97469 in reply to 97233

    Re: Need Help ASAP

    Hi,

    I have checked this issue and hope to fix this bug before next Monday.

    Sorry for this delay.

    Best regards.


    Hans Zhang
    Product Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  10-07-2007, 7:13 PM 97678 in reply to 96619

    Re: Need Help ASAP

    Attachment: Present (inaccessible)

    Hi,

    The bug has been fixed. Please try the attachment before new hotfix.

    Thanks.

    Best regards.


    Hans Zhang
    Product Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  10-09-2007, 11:00 AM 97939 in reply to 97678

    Re: Need Help ASAP

    Hi,

    Thank you very much. The bug is fixed. I was successfully able to convert the Html to pdf in our sample application. But the formatting seems to messed up. The Html preview i can see the whole page correctly. But for the Pdf out put the whole of the RHS seems to be cut off. I changed the it to Landscape, still have the same issues. How can make the Pdf display correctly. Please let me know soon.

    Thanks,

    Lakshmi

     

     

     
  •  10-09-2007, 9:44 PM 98026 in reply to 97939

    Re: Need Help ASAP

    Hi,

    I can see this mismatch. I have logged this as PDFNET-3879.
    Our developer will give you an ETA soon. Sorry for inconvenience.

    Best regards.

    Hans Zhang
    Product Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  10-11-2007, 12:00 AM 98163 in reply to 97939

    Re: Need Help ASAP

    Hi

    I am the developer who charge of the issue,I hope to fix the bug in about 4 days.

    Apologizes for any inconvenience caused by the bug.

    Thanks.

     


    Alex Li
    Product Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  10-13-2007, 8:22 PM 98520 in reply to 98163

    Re: Need Help ASAP

    We have encountered technology problem and we need more time to fix this issue. I hope we can fix it in too weeks. Sorry for the inconvenience.

    Tommy Wang
    Lead Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  10-15-2007, 11:42 AM 98632 in reply to 98520

    Re: Need Help ASAP

    Hi All,

    Thank you very much for the hard work towards this. We really appreciate. Please let me know as soon as this is fixed.

    Thanks,

    Lakshmi

     

     
  •  10-16-2007, 4:30 PM 98852 in reply to 98632

    Re: Need Help ASAP

    Attachment: Present (inaccessible)
    Hi Lakshmi,

    The bug has been fixed. Please try the attachment.

    Kind regards.

    Hans Zhang
    Product Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
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