Hi,
Is there any progress with this issue?
We are still waiting for this update as soon as you can.
Thank you
Hi,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
I'm sorry to inform you that the issue is not yet resolved. I'm afraid we can't fix this problem in short time. Sorry for the previously shared ETA.
We will try our level best to make this feature available, ASAP. We apologize for your inconvenience.
Thank you for your reply.
Do you have any idea for the ETA of this solution?
We need to know if we can continue with our project and Aspose.
Thank You
Hi,
I am the developer who is in charge of this issue. I am afraid we need about two more weeks to fix it. Sorry for inconvenience.
Best regards.
Hi,
Is there any progress with this issue?
It is becoming very important to us to know if there is going to be a solution soon.
Please reply
Hi,
Please let us know if you are working on a solution to our problem.
We are at a critical point in our project, and need to know if you are going to solve this issue any time soon.
Waiting for your reply.
Hi,
Sorry for replying you late.
Our development team is working over this issue and I have also contacted them to share the ETA regarding its resolution. Sorry for your inconvenience.
Hi,
I've discussed this issue with development team and as per our initial estimates, the issue will be fixed by next week. As soon as the hotfix becomes available, we would be pleased to update you with the status of correction
Thanks for your patience and understanding.
Hi,
Thanks for your patience.
I'm pleased to inform you that the issue reported earlier has been resolved. Please find attached the latest hotfix Aspose.Pdf for .NET 4.2.1. The resultant PDF that I've generated is also is in attachment, please take a look.
In case you face any problem or you've any further query, please feel free to contact.
Thanks for your cooperation and understanding.
Thank you for your reply and the hotfix.
It is almost perfect.
The only problem is with brackets surrounding Heberw text.
I have attached the Word document and the resulting PDF file.
One other thing is our license file.
It is only valid until 12/2009 so your hotfix can not be run with this licencse file.
Do you have any suggestions?
Hi,
I have tested the scenario and I’m able to notice that braces around Hebrew text are not in correct order. For the sake of correction, I have logged it in our issue tracking system as PDFNET-15124. We will investigate this issue in details and will keep you updated on the status of a correction.
In order to use the HotFix, please upgrade your license subscription. Please visit the following link for more information. Purchase.
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
We apologize for your inconvenience.
Hi,
Thanks for your patience.
I'm pleased to inform you that the issue reported earlier PDFNET-15124 has been resolved in the attached HotFix. Please try using it and in case you still face any problem or you've any further query, please feel free to contact.
I've also attached the resultant PDF that I've generated, please take a look.
Thanks for your cooperation and comprehension.
Hi CodeWarior,
Thank you for the quick reply.
Your fix does the work, but now we have a new problem.
When the Word document contains an image, the conversion takes alot of time and then throw an OutOfMemory Exception. (It didnt happened in the last hotfix 4.2.1)
I have attached a Word document containing just an image and I get the error.
Can you please check it?
Can you please also ask the sales team to extend our license file to the date you fix the problem,
so we can use it on this issue?
Thank you
Ron
Hello Ron,
I have tested the scenario and I’m able to notice that OutOfMemory exception is being generated when converting a word document into PDF format. I have logged it in our issue tracking system as PDFNET-15180. We will investigate this issue in details and will keep you updated on the status of a correction.
Once the HotFix for this problem becomes available, I would ask the sales department to extend your license subscription to its release date.
<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" />
We apologize for your inconvenience.
Hello Ron,
Thanks for your patience.
I'm pleased to inform you that the issue (OutOfMemory Exception) reported earlier have been resolved in the attached HotFix. I've also contacted the sales team to extend your license subscription date so that you can try using the HotFix. In case you still face any problem or you've any further query, please feel free to contact.
We apologize for your inconvenience.
Thank you for the quick reply.
I will check the hotfix and inform you if there are any problems.
How can I get the new license file?
I check my orders but the license there is not update.
Ron
Hello Ron,
Please note that we have extended your license and you could now use the hotfix. The updated license file has been sent on the email address associated with your user profile details.
Please let us know if we can assist you further.
The issues you have found earlier (filed as 12331;15124;15180) have been fixed in this update.
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Hi,
I am sorry for the late response.
I tried the new update and it works fine. (I have some more tests to do, but until now it works fine)
But again, The license file I have is until 23/3 and the update is for the 30/3.
Can you please renew my license file to the 1/4/2010?
Thank you for the great support.
Ron
Hello Ron,
Thank you for your patience.
Please note that we have extended your license to April 05, 2010 so that you can continue testing the latest hotfix. This new license file has been sent to the email address associated with your profile details and if you face any problems while using it, please do not hesitate to inform us and we will be more than happy to assist you.