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Uncomplete installation! Please restart your computer.

Last post 05-05-2008, 6:35 PM by forever. 3 replies.
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  •  05-02-2008, 8:24 AM 125147

    Uncomplete installation! Please restart your computer.

    I am evaluating the Aspose.PDF.Kit component.  Started with version 3.0.0.0, had memory issues.  After reviewing recommendations on the newsgroups went back to version 2.5.2.0, and I am happy to say the memory issue is gone.  Now I am getting "Uncomplete installation! Please restart your computer." when I call both SavaAsTIFFClassF() and DoConvert() methods of the PdfConverter class.  Rebooting the machine is not an acceptable resolution on this production box.  We are looking at converting ~7,000 pdf pages to single page jpg files and ~350 multi-page pdf files to multi-page tifs during an 8 hr period each day.   Is this something that this component can handle?
    This message was posted using Aspose.Live 2 Forum
     
  •  05-02-2008, 6:23 PM 125218 in reply to 125147

    Re: Uncomplete installation! Please restart your computer.

    Hi,

    Thank you for considering Aspose.

    We have improved the "Uncomplete installation" problem and we will finally remove this problem in June. It is not possible to resolve it if you have to use 2.5.2. Have you reported the memory issue to us? I think we should fix the bug then you can upgrade to the latest version.


    Tommy Wang
    Lead Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  05-05-2008, 4:17 PM 125499 in reply to 125218

    Re: Uncomplete installation! Please restart your computer.

    Tommy,

    I upgraded to vrsn 3.0.0.0 as you had suggested and now I am getting the "Wrong conversion, please check your pdf." message, when I am calling the SavaAsTIFFClass method of the PdfConverter class.

    Thank you for your help.

     
  •  05-05-2008, 6:35 PM 125510 in reply to 125499

    Re: Uncomplete installation! Please restart your computer.

    Can you please provide the PDF and let us check it?
    Tommy Wang
    Lead Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
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