Hello,

I'm testing Aspose.Words and I have run into an exception. I've attached the problem document.

Here is the code to reproduce the issue:

Document doc = new Document(sourcefile);
doc.UpdatePageLayout();
doc.Save(savedir);

The exception only occurs if UpdatePageLayout() is called before Save().

There appears to be an association of some sort between the frame in the document and the textbox, if the frame is moved the textbox moves with it. The textbox will move independently. If either the frame or textbox is deleted the exception does not occur.

Any help is appreciated.

Hello

 

Thank you for reporting this problem to us. I managed to reproduce the problem on my side. Your request has been linked to the appropriate issue. You will be notified as soon as it is resolved.

 

Best regards,

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Andrey Noskov
Developer/Technical Support
Aspose Auckland Team

Is there an estimated time frame that this issue will be resolved?

Hello

 

Thanks for your inquiry. Currently it is difficult to provide you a reliable estimate regarding this issue. Please expect a reply before the next hotfix (within 4-5 weeks). We might just fix the problem by then or provide you more information.

 

Best regards,

---

Andrey Noskov
Developer/Technical Support
Aspose Auckland Team

Is there an estimated time frame that this issue will be resolved?

Hello

 

Thanks for your inquiry. Unfortunately, the issue is still unresolved and currently I cannot provide you any reliable estimate regarding this issue. You will be notified as soon as it is fixed.

 

Best regards,

---

Andrey Noskov
Developer/Technical Support
Aspose Auckland Team

Hello

Hi Alec,

Thanks for your inquiry.

The issue is currently being looked at, we will inform you of any developments. In the mean time you can avoid this exception by avoiding using frames in your document, more specifically using textboxes within frames. You could also avoid this issue by removing your call to UpdatePageLayout. Is there a specific reason as to why you need to call this method with this document?

Sorry for any inconvenience.

Thanks,

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Adam Skelton
Programming Writer
Aspose Auckland Team

Looking closer at the documentation it appears UpdatePageLayout() is called during Save() so it sounds like a separate call is indeed not necessary. I will have to run further tests on my Word test documents to confirm this.

Hello

 

Thanks for your request. UpdatePageLayout is calling when the document layout is built e.g. when you save to PDF or print. So to update page numbers in TOC, for example, you should call Document.UpdatePageLayout or just save document in PDF or XPS (just in this case UpdatePageLayout will be calling automatically).

 

Best regards,

---

Andrey Noskov
Developer/Technical Support
Aspose Auckland Team

The issues you have found earlier (filed as 14140) have been fixed in this update.

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I can still reproduce thig but with 9.6 version (Save() method). The doc example in attachments

Hello

 

Thanks for your request. It seems this problem was partially resolved in the latest version of Aspose.Words. But there is still some problem with this document. Your request has been linked to the appropriate issue. You will be notified as soon as it is resolved.

 

Best regards,

---

Andrey Noskov
Developer/Technical Support
Aspose Auckland Team

Hi,
are there any good news about this issue?

Hello

 

Thanks for your inquiry. Unfortunately, this issue is still unresolved. You will be notified as soon as it is fixed. Sorry for inconvenience.

 

Best regards,

---

Andrey Noskov
Developer/Technical Support
Aspose Auckland Team