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PdfContentEditor.ExtractLink running forever for some PDF files

Last post 09-05-2008, 1:28 PM by derek.mcdougall. 8 replies.
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  •  08-14-2008, 4:55 PM 139830

    PdfContentEditor.ExtractLink running forever for some PDF files

    Attachment: Present (inaccessible)
    Hello.  I've found that the PdfContentEditor.ExtractLink method is not working on some PDF files I'm trying to read.  I have attached one of the problem files.
    When I try to call ExtractLink on these files, the call never returns but it continues to use the CPU.
    I've tried this with the PDF Kit versions 3.0 and 3.1 for .NET 2.0.
    Thanks in advance.
     
  •  08-15-2008, 5:12 AM 139879 in reply to 139830

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    Hello Derek,

    We apologize for your inconvenience. I have tested the issue and I’m able to reproduce the same problem. I have logged it in our issue tracking system as PDFKITNET-5742. We will investigate this issue in detail and will keep you updated on the status of a correction.


    Nayyer Shahbaz
    Support Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  08-15-2008, 2:21 PM 139956 in reply to 139879

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    Thank you for the reply.  Please let me know a rough timeframe for delivering a fix whenever you have an idea.
     
  •  08-22-2008, 9:07 AM 140931 in reply to 139879

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    My client is anxious to get a fix for this.  Is there any estimate on how long it will take?
     
  •  08-22-2008, 2:25 PM 140984 in reply to 140931

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    Hello Derek,

     

    I have contacted the development team, and soon they will be updating you with the ETA for the solution of this problem. We are sorry for the inconvenience that you are facing in this regard.


    Nayyer Shahbaz
    Support Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  08-22-2008, 9:11 PM 141012 in reply to 139956

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    Hi,

    This problem has been solved, we can provide you a vesion within two days.

    BTW: The running forever problem is because our kit can not parse  your pdf document correctly, and you should notice that your pdf document doesn't contain any links.


    Allen Wen
    Developer
    Aspose Changsha Team

    About Us
    Contact Us
     
  •  08-28-2008, 1:09 PM 141663 in reply to 141012

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    Great!  Is this fixed in version 3.2?  If not, please send me a fix as soon as possible.
    Thanks.
     
  •  08-28-2008, 1:50 PM 141668 in reply to 141663

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    Hi,

    Yes, the fix is inculded in Aspose.Pdf.Kit v3.2. Please download and try it.

    Thanks,


    Felix Liu
    Developer
    Aspose Changsha Team
    About Us
    Contact Us
     
  •  09-05-2008, 1:28 PM 142652 in reply to 141668

    Re: PdfContentEditor.ExtractLink running forever for some PDF files

    The new release appears to solve the problem.
    Thank you very much.
     
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