FAQs |
New Releases, Upgrades and Fixes |
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Technical Support |
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Licensing |
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New Releases, Upgrades and Fixes |
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| Subscribe to the Aspose.Report for .NET and Java Blog to receive news about latest releases, hints, tips and other useful posts from the developers of Aspose.Report for .NET. |
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If you purchased a license for Aspose.Report for .NET, it means you have a 1-year subscription for free upgrades to any new Aspose.Report for .NET version that comes out. Any Aspose.Report for .NET version released before the subscription expiry date - you can just download and use it.
If you want to check when your subscription expires, open the license file in Notepad (but take care not to modify and save the license file or it will no longer work) and see the SubscriptionExpiry field. |
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| Yes, if you purchased a license for Aspose.AdHoc and that license is not expired yet then you are entitled for free upgrades to any new Aspose.Report for .NET version that comes out. Any Aspose.Report for .NET version released before the subscription expiry date - you can just download and use it. |
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| Yes, if you purchased a license for Aspose.Chart and that license is not expired yet then you are entitled for free upgrades to any new Aspose.Report for .NET version that comes out. Any Aspose.Report for .NET version released before the subscription expiry date - you can just download and use it. |
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Technical Support |
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Yes, we provide unlimited free technical support for all users of our products including customers and evaluation.
The main avenue for technical support is the Support Forums. Post your questions and they will be answered quickly, but take time zones into consideration when expecting an answer. |
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In order to help us solve your issues quicker, please follow these simple rules:
- Make sure you use the latest Aspose.Report for .NET before reporting the issue, see Aspose.Report for .NET and Java Blog to find out about latest version.
- Browse through this FAQ, the Support Forum and the Aspose.Report for .NET Documentation before reporting the issue. Maybe your question was already answered.
- If it still does not help, attach a fragment of your code that causes the problem to the forum post. If you need to attach multiple files, zip them.
- Report one issue per thread. If you have another issue, report it in a separate thread.
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| Yes, it is safe. Your attachments can be downloaded only by you and Aspose staff. |
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Licensing |
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| The evaluation limitation is present when using Aspose.Report for .NET in evaluation mode (e.g. without a license). To remove the limitation, you need to buy a license and apply it programmatically before using it. You can also request a free 30-days temporary license to evaluate Aspose.Report for .NET without the message. |
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- Copy the license file into the folder that contains assemblies of your project or include the license file as an embedded resource into your project.
- Create an object of the Aspose.Report.License class and call the SetLicense method passing only the file name of the license file without path:
[C#]
Aspose.Report.License license = new Aspose.Report.License();
license.SetLicense("Aspose.Report.lic");
[Visual Basic]
Dim license as Aspose.Report.License = new Aspose.Report.License
license.SetLicense("Aspose.Report.lic") |
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- Make sure your call to SetLicense gets executed. Step through in the debugger.
- Make sure your code does not catch and silence an exception thrown by Aspose.Report for .NET licensing code. For example, Aspose.Report for .NET will throw if it cannot find the license.
- Make sure SetLicense is executed before you instantiate any other object.
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